Reference

sr996 Legal Terms For Your Account

Clear Legal terms help you understand account access, wallet checks and your choices before you enter the lobby.

Account accessWallet recordsData choicesLocal-law wording
sr996 sr996 Legal Terms For Your Account
CONTACT ROUTES

Get Legal Help Near Your Account

Legal questions are easier to resolve when you send the right account detail with your request.

Account support path Open support from your signed-in account and select Legal.
Cashier status check For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, attach the receipt…
Access clarification If a Legal condition affects account entry, send the wording shown on screen.
DATA PRACTICES

How sr996 Handles Legal Records

We keep our Legal process tied to practical account records rather than broad claims.

Account data

We use the details attached to your account to handle access, phone verification and Legal requests.

Cookies and sessions

Cookies can keep a signed-in session working between the account page and Legal page.

Payment references

A DANA, OVO, GoPay or QRIS reference can help match a cashier event to your profile.

Account security

Phone verification is part of the access path, and unusual account changes may need an additional check.

Record retention

We retain account and transaction records for operational, dispute and legal needs.

Change requests

Ask us to correct relevant account details or explain a policy record through signed-in support.

Questions About sr996 Legal Terms

These Legal answers address the account, data and payment questions you may have before opening an account. We keep the wording practical: where a condition depends on location, the applicable page will say so, and support can help you understand the next account step without asking for private security credentials.

The Legal section covers account access, phone verification, payment records, cookies, data requests, security checks and policy changes. It also explains that access depends on local law, so the terms shown for your location should be read before you continue.

Yes. Account eligibility and access depend on local law. If you are in Indonesia, check the wording displayed during account creation and on the Legal page before using the lobby, cashier or wallet features.

Use the signed-in support path and identify the account field you want checked. Include the phone number connected to your profile, but do not send your password, wallet PIN or one-time security code.

Payment references may be matched with your account to investigate a cashier status or transaction question. Keep the receipt reference available, and share only the details needed to locate the event.

Retention depends on the record type and the operational, dispute or legal need connected to it. You can ask support which category applies to your request and how a correction or access question is assessed.

Yes. Send the exact message shown on your account screen through support. We can explain the relevant account step and whether the displayed condition relates to verification, payment records or access that depends on local law.

Open support from your signed-in account, choose the Legal subject and describe the request plainly. For payment matters, add the DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference.